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Recall Details

Lutron Electronics Recalls Roller Shades Due to Impact Hazard

This recall involves custom-ordered made-to-measure Serena® and SIVOIA QS TRIATHLON® roller shades with the following model numbers: QSFRJ-S2A13-B; QSFRJ-S2A13-BN; QSFRJ-S2A13-PS; QSFRJ-S2A13-PSN; SYRJ-S2A13-B; SYRJ-S2A13-BN; SYRJ-S2A13-PS; SYRJ-S2A13-PSN; SMR-S2A13; SMR-S2A13-N The model numbers are printed on a white label located on the shade battery rail, the equivalent support backbone for plug-in & manual shades, or on the inside of the shade fabric wrapped head rail or valance (fascia). Affected shades have the following date codes: W45 - Y46. These codes can also be found on the white label on the side of the head rail. The letter represents the year and the number represents that week of the year (W = 2013, X = 2014, Y = 2015). For example, the code Y46 is for the manufacturing week ending on Friday 11/13/2015. The label on affected shades also contains a product family name at the top of the label - either "Serena" or "Sivoia QS Triathlon." The majority of the shades are battery-operated and controlled by a Lutron remote control. Some of the models are plug-in and some are manual. All of the models are cordless.
Roller ShadesType : Blinds, Shades & CordsCategoryID : 1853About 30,000 (in addition about 5,000 were sold in Canada)
Home Depot, Lowes, specialty window shading dealers and online at from November 2013 through November 2015 for between $280 and $2,400.CompanyID : 0
Recall Date:    Feb 3, 2016
Lutron Electronics has received 36 reports of incidents of shades falling from mounting brackets. No injuries have been reported.
Lutron Electronics Co. Inc., of Coopersburg, Pa.CompanyID : 0
Mfg Country:
United States
Recall ID:    6642
Last Published:    Feb 3, 2016
Official Site:    Link


RecallMe Number:    16091
RecallMe Status:    Announced
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