Site Logo
RecallsRecentServicesGet StartedMy Recalls

Recall Details

Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards

This expanded recall involves Panasonic lithium-ion battery packs installed in 41 models of Toshiba Satellite laptops, including the Satellite models affected by the March 2016 recall. Toshiba has expanded the number of battery packs to include those sold between June 2011 and November 2016. The battery packs also were sold separately and installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm’s website at
Panasonic battery packs used in Toshiba laptop computersAbout 83,000 (91,000 units were previously recalled on March 30, 2016). In addition, 10,000 were sold in Canada and 5,000 in Mexico.
Office Depot, Staples and other electronics stores nationwide, and online at and other websites from June 2011 through November 2016 for between $500 and $1,000 for the laptop and between $70 and $130 for the battery pack.
Recall Date:    Jan 4, 2017
The firm has received five reports of the battery pack overheating and melting, including one additional report since the first recall announcement. No injuries have been reported.
Panasonic, of Japan
Mfg Country:
Toshiba America Information Systems Inc., of Irvine, Calif.
Recall ID:    7946
Last Published:    Jan 4, 2017
Official Site:    Link


RecallMe Number:    17064
RecallMe Status:    Announced