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Recall Details


Toshiba Expands Recall of Laptop Computer Battery Packs Due to Burn and Fire Hazards


This expanded recall involves Panasonic lithium-ion battery packs installed in 41 models of Toshiba Satellite laptops, including the Satellite models affected by the March 2016 recall. Toshiba has expanded the number of battery packs to include those sold between June 2011 and November 2016. The battery packs also were sold separately and installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm’s website at http://go.toshiba.com/battery.
Product:
Panasonic battery packs used in Toshiba laptop computersAbout 83,000 (91,000 units were previously recalled on March 30, 2016). In addition, 10,000 were sold in Canada and 5,000 in Mexico.
Inconjunctions:
URL : http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/61666r-eng.php
URL : http://www.gob.mx/cms/uploads/attachment/file/178535/Alerta_1_Toshiba_Corporation__bater_as_de_litio_Panasonic_modelo_UR18650AY.pdf
Retailer:
Office Depot, Staples and other electronics stores nationwide, and online at Toshibadirect.com and other websites from June 2011 through November 2016 for between $500 and $1,000 for the laptop and between $70 and $130 for the battery pack.
Recall Date:    Jan 4, 2017
Injury:
The firm has received five reports of the battery pack overheating and melting, including one additional report since the first recall announcement. No injuries have been reported.
Mfg:
Panasonic, of Japan
Mfg Country:
China
Importer:
Toshiba America Information Systems Inc., of Irvine, Calif.
Recall ID:    7946
Last Published:    Jan 4, 2017
Official Site:    Link

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RecallMe Number:    17064
RecallMe Status:    Announced