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Recall Details

HP Recalls Batteries for Notebook Computers and Mobile Workstations Due to Fire and Burn ...

This recall involves lithium-ion batteries for HP Notebook computers and mobile workstations. The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations. The batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation or for any of the products listed above.
Lithium-ion batteries for HP notebook computers and mobile workstationsAbout 50,000 (in addition, 2,600 were sold in Canada)
Best Buy and other stores and authorized dealers nationwide and online at, and other websites. The batteries were shipped in notebook computers and mobile workstations sold from December 2015 through December 2017 for between $300 and $4,000. The batteries were also sold separately for between $50 and $90.
Recall Date:    Jan 4, 2018
HP has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500 with one report of a minor injury involving a first degree burn to the hand.
Mfg Country:
HP Inc., of Palo Alto, Calif.
Recall ID:    8226
Last Published:    Jan 4, 2018
Official Site:    Link


RecallMe Number:    18077
RecallMe Status:    Announced
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